FAQ

Here is a list of our Frequently Asked Questions. Have a question? Simply message us and we’ll be glad to help!

 

1. Where are your pickups made?

Planet Tone pickups are all custom handmade to order in our shop here just outside Denver in Commerce City, Colorado, USA. We make all pickups to order. Takes a little longer but it is so worth it!

2. Planet Tone: Boutique or Production?

100% Boutique. All pickups are hand made to order in our shop, right here below the Rockies, just outside Denver, in the good ol’ USA. We use the premium high end components – fiber bobbins, nickel baseplates, cloth wire, alnico magnets and so much more – to ensure the best tone possible at a price that is shockingly real.

3. Do you ship worldwide?

Yes, we ship to all locations worldwide. For larger orders, request a custom shipping quote.

4. Do you make custom pickups?

Yes! Have a unique tone or configuration in mind? Contact us, and we will bring your special creation to reality!

5. What is the best way to choose a pickup?

So many choices! So many tones! We can help guide you to pick out the best tone possible for your playing style. Send us an email or call today!

6. How long does it take to get my pickups?

Since all pickups are custom and made to order, a typical set of pickups takes about 2 weeks but can vary with demand and size of order. If your order has not been shipped out in 4 weeks, please send us an email to check on the status of your order.

7. Do you offer dealer or builder discounts or wholesale pricing?

Yes! If you are you a parts dealer or a guitar builder, we would love to work with your company. We offer extremely aggressive pricing for boutique pickups. Send us an email or message us today!